Account

Delete your Frontbell account

Ask Vaxio, Inc. to delete your Frontbell™ account and the personal information we hold about you.

Request deletion

Start a deletion request

The form asks for your name, an email address or phone number, and your state of residence. Submitting it creates a case with a case ID, and we confirm receipt within ten business days and respond substantively within 45 days, as stated in our Privacy Policy. Receiving a request does not mean it has been completed.

You can also email privacy@frontbell.ai or write to Vaxio, Inc., Attn: Privacy, 40 River Rd #115, Marstons Mills, MA 02648. Include your name, the email or phone number on your account, the type of request (delete) and your state of residence.

What is deleted

We delete or de-identify the personal information we hold about you, such as your identifiers and account details, unless the law or a legitimate need described in the policy requires us to keep it. The details are in the Retention and Your privacy rights sections of our Privacy Policy.

What may be retained

We keep some records as long as needed to meet legal, accounting and dispute-resolution requirements, for example billing records. Retention periods are described in our Privacy Policy.

If you use Frontbell through a business

If a business you work for or buy from uses Frontbell, that business controls the customer information it keeps in Frontbell. Contact that business for deletion of that information; we route requests we receive to the responsible business.

Need help?

See Frontbell Support or email support@frontbell.ai.